I've been trying to access my account for a year now,my only issue is that I had the...

GetHuman2215179's customer service issue with Facebook from February 2019

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The issue in GetHuman2215179's own words
I've been trying to access my account for a year now,my only issue is that I had the * factor security on and it keeps saying enter the code sent to my phone but I'm not receiving any code I've sent my identity card and also the picture of me holding up the code what else is there for me to do I just want my Facebook account back I live way in California now and I can't talk to none of my family in Louisiana anymore because I can't access my Facebook account someone please help me
GetHuman2215179 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman2215179
Feb 15th, 2019 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 335277 others
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Timeline
GetHuman2215179 started working on this issue
Feb 15th 5:19pm