I got an email that my account is blocked because someone may have tried to access it...
GetHuman2213496's customer service issue with Facebook from February 2019
Help with my Facebook issue
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GetHuman2213496's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2213496 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2213496 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Before contacting them, items GetHuman2213496 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2213496's own words
I got an email that my account is blocked because someone may have tried to access it. When I log in I'm asked to do a security check. I've changed my password with the link. When I log in I get a window that says Please Confirm Your Identity. There are two statements Choose a security Check and Do a security Check. But I'm not able to do anything with them to confirm my identity. There are no instructions to do so. When I click Continue, I get Identity Not Confirmed. Try again later. And a choice to log out or Learn More About Security. Can you provide me with instructions to Confirm my identity and get into my account?
GetHuman2213496 did not yet indicate what Facebook should do to make this right.
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