Hello,**I have a Facebook account that I can no longer access. I have no phone linked...

GetHuman-petersjr's customer service issue with Facebook from February 2019

2 views
 | 
325075 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-petersjr's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-petersjr's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-petersjr will want to follow the link below to head to their help center. We will check on GetHuman-petersjr later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-petersjr may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-petersjr's own words
Hello,**I have a Facebook account that I can no longer access. I have no phone linked with that profile, and the email address I have associated with it cannot be accessed. It is a Yahoo email address and it is an old address. I have contacted Yahoo and have now been told that the email address is no longer active. So, I literally have no way of accessing it.**I really need to get into my Facebook account. I have already created a second one and have been using for over a month now, but I still would like to access my previous profile.**I have spent numbers of hours trying to get this sorted out, and I am down to my last shred of hope here.**I can provide any kind verification needed.**The profile is Justin Peterson and the email address with that account is "*****@***.com".**Please help!
GetHuman-petersjr did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-petersjr fixed the problem
We are waiting for GetHuman-petersjr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-petersjr fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-petersjr
Feb 8th, 2019 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 325075 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-petersjr started working on this issue
Feb 8th 12:34am