I manage a customer account and was to do a valentines day post engae ad contest. At fi...

GetHuman2156080's customer service issue with Facebook from February 2019

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The issue in GetHuman2156080's own words
I manage a customer account and was to do a valentines day post engae ad contest. At first there was a problem with the text. Today i made a brand new and even checked on the fb text overlay tool and it was ok, so i was happy, the ad contest was out etc. ** minutes ago, about an hour AFTER i created the ad, ith no problems to note or notices of something being wrong, i got a message saying THE TEXT IS TOO MUCH! I can sent the proof that the overlay tool gave it a pass, and yet i'm here, loosing my clients money and running out of time! Please help me as soon as possible, the contest ends this wednesday.
GetHuman2156080 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman2156080
Feb 7th, 2019 - 4 mons ago
I have an issue with Facebook too
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Seen by 1 customer so far
Similar issue to 324668 others
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