Ok this is what happened. Someone hacked in to my account so I reset my password but I...

GetHuman-eldacast's customer service issue with Facebook from February 2019

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The issue in GetHuman-eldacast's own words
Ok this is what happened. Someone hacked in to my account so I reset my password but I didn't wrote it down nd I logged out of Facebook nd I can't remember my password nd I don't have access to the email in my account cuz the password that I had it says is wrong nd they Show an other email to reset my password for the email but I don't recognize the other email. So I'm asking u if u please can help me recover my account please. Sincerely Elda Castaneda. Birthday *********. I have lived in Lynnwood CA and now I'm living in la Puente,CA
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Customer service issue
Reported by GetHuman-eldacast
Feb 7th, 2019 - 3 mons ago
I have an issue with Facebook too
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Seen by 3 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License