my Facebook account has been hacked and I've been locked out. they send a message sayin...
GetHuman-kaylado's customer service issue with Facebook from February 2019
Help with my Facebook issue
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Before contacting them, items GetHuman-kaylado may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-kaylado's own words
my Facebook account has been hacked and I've been locked out. they send a message saying they've been locked out of their phone and then ask to send a code to your number etc. They've been messaging my friends and responding to them - I couldn't see anything and now they've logged me out. when I tried to reset the password it said I did it too many times even though I only tried once. I need to get back into my Facebook - all my work is there!
GetHuman-kaylado did not yet indicate what Facebook should do to make this right.
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