Someone idk who the person is but they hacked my Facebook account by convincing me that...

GetHuman2044954's customer service issue with Facebook from January 2019

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1 following
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2044954 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2044954 can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2044954's own words
Someone idk who the person is but they hacked my Facebook account by convincing me that they were sending me money cause of a draw and said they needed my password to confirm that I own the Facebook account and then they ended up changing my personal information on my account like my email, phone number and my birthday and password so I was locked out at first but now my account has been disabled because the birthday on my IDs and on the account didn't match and idk how else to get back on it now and I need that Facebook account that's the only one I can contact my children's father on
GetHuman2044954 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman2044954
Jan 26th, 2019 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 308565 others
1 customer following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman2044954 started working on this issue
Jan 26th 5:50pm