Okay so I’m now ** years old back when I was *-**ish my cousin helped me create my firs...

GetHuman-wandilra's customer service issue with Facebook from January 2019

Help with my Facebook issue
The issue in GetHuman-wandilra's own words
Okay so I’m now ** years old back when I was *-**ish my cousin helped me create my first Facebook account. At the time she created that account using a hotmail address I can’t remember the password too. During that time I had a Samsung Glalaxy in which was connected to that account that I also no longer have since I now have an IPhone. Since I don’t have either the phone number or know the password I can’t log in back to my hotmail to receive the verification code to switch my Facebook password. In my Facebook I also had two other cell phones connected to it which are also phone I don’t have anymore. So I’m basically stuck. I wanna prove that it’s me I’m not a scammer or anything. So I tried getting in contact with my cell phone company T mobile to see if I could get my old cell phone number back but they said no. And the Facebook I received to call does not work. I’m stuck and need help. That Facebook has all my information,photos, memories, conversations. Is there any way I could get it back. Please help!!
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Customer service issue
Reported by GetHuman-wandilra
Jan 24th, 2019 - 3 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 305695 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-wandilra started working on this issue
Jan 24th 5:41pm
GetHuman-wandilra shared this issue with others over email
Jan 24th 5:44pm
GetHuman-wandilra indicated the issue is not fixed yet.
Jan 24th 5:45pm