H I purchased a android smart bike in the nd of August beginning of September I can't...

GetHuman2030141's customer service issue with Facebook from January 2019

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Help with my Facebook issue
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GetHuman2030141's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2030141 will want to follow the link below to head to their help center. We will check on GetHuman2030141 later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2030141's own words
H I purchased a android smart bike in the nd of August beginning of September I can't remember for $** it's a new $***** bike it was grand opening in salting and was advertising on Facebook for if purchased within ** hours of when ad was put up it could be bought for the $** dollar process and after those hours it would go to $**** I shared the video so its Supposed to be on my page I can't find it and I didn't write the Information of the sales or advertisement down it did say it would arrive a week before Christmas it did not come and still has not I don't know how to contact the people I could call my xredit card i bought the bike with but that's a lot but if you could as it me i appreciate it because i do share a few times everyday on Facebook my site is full of all kinds of stuff so again I couldn't find it I worked very hard for my bike and I want it it and need it again please assist me with my merchandise I have played for through facebook,thank you.
GetHuman2030141 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman2030141
Jan 24th, 2019 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 305473 others
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GetHuman2030141 started working on this issue
Jan 24th 3:18pm