Someone has gone on my sisters Facebook and told people she died & that they are her Le...

GetHuman-jeniemar's customer service issue with Facebook from January 2019

304635 similar
0 following
Help with my Facebook issue
GetHuman-jeniemar's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jeniemar will want to follow the link below to head to their help center. We will check on GetHuman-jeniemar later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-jeniemar may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-jeniemar's own words
Someone has gone on my sisters Facebook and told people she died & that they are her Legacy contact. I am the only person, im her sister and only relation that has complete control of her Information and her Estate ??? *I am the only person in the world that has a Death certificate & everything else!!! My sisters name is Lorena Louise St. Clair. Please handle this problem immediately !!!*Im sure you undestand if it happened to you, you would handle it correctly. Her girlfriends were stealing from her house before she was dead & while she laid on the bed dead waiting for the corner. I had to call the police to stop them from taking stuff out of her house. And thing that were mine from when i lived with her!!!*Sincerely !!!* &*Thank You !!!*Jeannelle White******@***.com****-***-****
GetHuman-jeniemar did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-jeniemar fixed the problem
We are waiting for GetHuman-jeniemar to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jeniemar fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-jeniemar
Jan 23rd, 2019 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 304635 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-jeniemar started working on this issue
Jan 23rd 11:35pm
GetHuman-jeniemar shared this issue with followers on Twitter
Jan 23rd 11:35pm