I paid a £** deposit to a link on messenger by a Marvin Downer selling chairs on Facebo...

GetHuman2025760's customer service issue with Facebook from January 2019

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The issue in GetHuman2025760's own words
I paid a £** deposit to a link on messenger by a Marvin Downer selling chairs on Facebook market place. The link was obviously set up by Facebook. He claims he wasn’t sure how the payment method worked. He then messaged to say he was sorting me a refund out, which I still haven’t got. I have copies of the link and on my bank statement it clearly states FB Marvin Downer. I’d like some clarification on what I am able to do about this? X
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Facebook

Customer service issue
Reported by GetHuman2025760
Jan 23rd, 2019 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 304505 others
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Timeline
GetHuman2025760 started working on this issue
Jan 23rd 9:39pm