I put a fake name in * years ago as I didn't know what Facebook was all about at the ti...
GetHuman-cheekymg's customer service issue with Facebook from January 2019
Help with my Facebook issue
First: share to improve GetHuman-cheekymg's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-cheekymg's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cheekymg will want to follow the link below to head to their help center. We will check on GetHuman-cheekymg later to make sure it's all set or try to help escalate.
I put a fake name in * years ago as I didn't know what Facebook was all about at the time. I ended using it and never changed the name as I was never asked. Now I had to send * documents which I don't have so I put in * photos of myself with my family. I have been frozen out while they look at this. It its been * weeks and I can't access my account. All. I want is the chance to put my real name in. I have loads of memories and dont want to loose them.
GetHuman-cheekymg did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-cheekymg fixed the problem
We are waiting for GetHuman-cheekymg to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.