I put a fake name in * years ago as I didn't know what Facebook was all about at the ti...

GetHuman-cheekymg's customer service issue with Facebook from January 2019

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The issue in GetHuman-cheekymg's own words
I put a fake name in * years ago as I didn't know what Facebook was all about at the time. I ended using it and never changed the name as I was never asked. Now I had to send * documents which I don't have so I put in * photos of myself with my family. I have been frozen out while they look at this. It its been * weeks and I can't access my account. All. I want is the chance to put my real name in. I have loads of memories and dont want to loose them.
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Customer service issue
Reported by GetHuman-cheekymg
Jan 16th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 294421 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-cheekymg started working on this issue
Jan 16th 2:03pm