I have created a new profile about a month ago and deleted my old profile on Monday...
GetHuman-andyvand's customer service issue with Facebook from January 2019
Help with my Facebook issue
First: share to improve GetHuman-andyvand's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-andyvand's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-andyvand will want to follow the link below to head to their help center. We will check on GetHuman-andyvand later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-andyvand may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-andyvand's own words
I have created a new profile about a month ago and deleted my old profile on Monday *****. Yesterday all of a sudden Facebook asked me if I was a robot and I had to identify crossovers in pictures. I did this and then Facebook asked me to upload a picture of myself clearly showing my face. This is more then ** hours ago and I still can't use my new profile (so I'm not in touch with a lot of friends and family, I am recovering from sepsis so a lot of people are probably worried) and I want to know what's going on. When this happened I was happily adding Conservative groups and I got a warning that I had exceeded the amount of groups I could like. Fair enough, but Facebook should clearly state the amount of groups you can like per day. As an aspiring politician I would like to like as many Conservative groups as possible. Please sort this for me, there's nothing rude or nude on my profile and, as far as I can see, I haven't broken any 'rules'.. **Kind regards,**Dr Andy A Y van den Hurk Ph.D
GetHuman-andyvand did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-andyvand fixed the problem
We are waiting for GetHuman-andyvand to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.