Please help me to log to my account. Since i changed my phone i cant log in to my accou...
GetHuman-alenrafi's customer service issue with Facebook from January 2019
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-alenrafi will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-alenrafi can let us know if they help or not.
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Before contacting them, items GetHuman-alenrafi may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-alenrafi's own words
Please help me to log to my account. Since i changed my phone i cant log in to my account , because i forgat my passowrd. I had my old account many years ago. Its trying to log me in to an old account. I am trying to do Identity check , and choosing * friends. They are sending me the passwords thet the getting .... but Facebook not accepting it it giving me a messege “ you trying too many times , try another time “. The email that i had in a system on my facebook is not working , so i cant change the password. With my phone number its taking me to very old account
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