I switched my phone today from an IPHONE * to an IPHONE x and have been locked out of t...

GetHuman1972346's customer service issue with Facebook from January 2019

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The issue in GetHuman1972346's own words
I switched my phone today from an IPHONE * to an IPHONE x and have been locked out of the email *****@***.com account associated with my Michael Richards Ypsilanti Michigan Facebook account I would like a verification code sent to my phone ***-***-**** because I forgot my password I have an email and it’s associated with my other Facebook account Mike Richard. I have * accounts because I just went through a messy divorce
GetHuman1972346 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1972346
Jan 15th, 2019 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 293654 others
0 customers following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1972346 started working on this issue
Jan 15th 10:07pm