About * weeks ago i couldnt login to my account. I was locked out and unable reset my p...

GetHuman-kelswis's customer service issue with Facebook from January 2019

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The issue in GetHuman-kelswis's own words
About * weeks ago i couldnt login to my account. I was locked out and unable reset my password. I received an email telling me that someone from Egypt tried logging into my account. I tried to respond and say it wasn’t me but then I just started receiving emails in Arabic or some other language. I have not been able to recover my account since. I would greatly appreciate your help because I am trying to start a business and I need my Facebook account to help with that.
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Facebook

Customer service issue
Reported by GetHuman-kelswis
Jan 15th, 2019 - 9 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
Similar issue to 293542 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-kelswis started working on this issue
Jan 15th 8:50pm