I switched phones but before I did that I made sure to change all my passwords to the s...

GetHuman-cherrilo's customer service issue with Facebook from January 2019

292649 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-cherrilo's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-cherrilo may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-cherrilo's own words
I switched phones but before I did that I made sure to change all my passwords to the same password so I can make sure that when I downloaded the new app I will remember the password to everything. Well Facebook clearly scam me because it won’t let me back in to my Facebook and it still has my same number and won’t send me the six digit code. I have tried to send my number several times to get the six digit code but it won’t send it to my phone
GetHuman-cherrilo did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-cherrilo fixed the problem
We are waiting for GetHuman-cherrilo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-cherrilo fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-cherrilo
Jan 15th, 2019 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 292649 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-cherrilo started working on this issue
Jan 15th 4:44am