My account is Angelia Mason Wiles*Somehow my phone number and email has been found on a...

GetHuman1966136's customer service issue with Facebook from January 2019

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GetHuman1966136's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1966136 will want to follow the link below to head to their help center. We will check on GetHuman1966136 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1966136 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1966136's own words
My account is Angelia Mason Wiles*Somehow my phone number and email has been found on accounts not mine. My old phone number shows the right account. But I can't get in it*Old phone number ***-***-*****Has correct account but can't get in it*My new number and email are listed on fake accoutrements*Current phone ***-***-*****Email *****@***.com *I have had this account almost ** years. Too many pictures and memories to lose.
GetHuman1966136 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1966136
Jan 15th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 292433 others
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Timeline
GetHuman1966136 started working on this issue
Jan 15th 12:17am