I am the new office manager at Instant Fire Protection Company in Salem, Oregon. We uti...

GetHuman1965133's customer service issue with Facebook from January 2019

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The issue in GetHuman1965133's own words
I am the new office manager at Instant Fire Protection Company in Salem, Oregon. We utilize Thryv*Dex for our website and marketing. Before I worked here, Thryv set up a Facebook account at https:**www.facebook.com*Instant-Fire-Protection-Co-*****************. But I have noticed there are two other Instant Fire Protection accounts on Facebook. https:**www.facebook.com*Instant-Fire-Protection-**************** and https:**www.facebook.com*mtinstantfireprotection**. And I have been unable to gain admin access to any of them. I would like to keep the first one and delete the last two. I would like to have admin rights on I can manage the posts. Thryv has tried to give me Admin rights, but they can't figure out what is happening. They say they have "never seen anything like this before"? Can you please assist me? My personal Facebook account is attached to this email: *****@***.com.
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Facebook

Customer service issue
Reported by GetHuman1965133
Jan 14th, 2019 - a mon ago
I have an issue with Facebook too
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Seen by 4 customers so far
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Timeline
GetHuman1965133 started working on this issue
Jan 14th 9:54pm