My non profit public page is not growing because Fb wants me to pay to promote the page...

GetHuman-taknamak's customer service issue with Facebook from January 2019

291774 similar
0 following
Help with my Facebook issue
GetHuman-taknamak's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-taknamak will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-taknamak can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-taknamak may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-taknamak's own words
My non profit public page is not growing because Fb wants me to pay to promote the page. However my page is a non profit animal rights page and I don’t make any money whatsoever. I am very disappointed in Fb and am thinking of closing everything. I have close to ** k followers and the page was growing fast until a year ago but it has stalled completely for a year. I don’t think Fb should treat non profit pages the same way . I don’t make any money off this page or what it represents and don’t have any money to spend on it.*Please advise.*I am seriously thinking of closing down the page which is sad because so much time and effort was spent on this page..*Please advise
GetHuman-taknamak did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-taknamak fixed the problem
We are waiting for GetHuman-taknamak to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-taknamak fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-taknamak
Jan 14th, 2019 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 291774 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-taknamak started working on this issue
Jan 14th 3:54pm
GetHuman-taknamak shared this issue with friends on Facebook
Jan 14th 3:54pm