I deactivated my Facebook account * years ago but occasionally logged on throughout the...

GetHuman1959121's customer service issue with Facebook from January 2019

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The issue in GetHuman1959121's own words
I deactivated my Facebook account * years ago but occasionally logged on throughout the years because of all the pictures and videos I had saved. A few days ago I tried logging in and a error message pop up saying that the email I was using was not associated with any Facebook accounts. I’m desperately trying to log back on as all the memories I have on that account are my only copy. Please help me.
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Facebook

Customer service issue
Reported by GetHuman1959121
Jan 14th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 291116 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1959121 started working on this issue
Jan 14th 3:02am