When I press the icon on my IPhone Facebook comes up for a few seconds with the latest...

GetHuman1956837's customer service issue with Facebook from January 2019

1 view
 | 
290588 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman1956837's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1956837's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1956837 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1956837 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1956837 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1956837's own words
When I press the icon on my IPhone Facebook comes up for a few seconds with the latest posting. When you scroll down from there a wheel starts spinning and nothing else comes up and then Facebook shuts down. When I try again an old posting comes up and again Facebook shuts down. This has happened in the past and rectified itself but for the last two days it will not fix itself.*I tried shutting down the phone and turning back on and that did not work.*Please help *Thanks*Richard Marks
GetHuman1956837 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1956837 fixed the problem
We are waiting for GetHuman1956837 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1956837 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1956837
Jan 13th, 2019 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 290588 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1956837 started working on this issue
Jan 13th 5:23pm