My name is Vincent LeBlanc and my facebook has been hacked about * weeks ago. My e-mai...
GetHuman1956179's customer service issue with Facebook from January 2019
Help with my Facebook issue
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GetHuman1956179's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1956179 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1956179 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Before contacting them, items GetHuman1956179 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1956179's own words
My name is Vincent LeBlanc and my facebook has been hacked about * weeks ago. My e-mail adress is *****@***.com but unfortunatly I forgot my password since I never check my emails. The password I was using for facebook is dcfoxmonster, but one day it wasn*t working anymore so I assumed my account was hacked. Plus on january **th, **$ was taking out of my credit card from facebook. Here is the description: FACEBK TWSLHJ*ZS* ***-******* CA . Is there a way I can restore my facebook? If not, can you please cancel my account since someone have access to my information. You can email me on my mom's email address: *****@***.com*Thank you
GetHuman1956179 did not yet indicate what Facebook should do to make this right.
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