I forgot my password so i selected forgotten password option and i was asked to choose...

GetHuman-akhilkat's customer service issue with Facebook from January 2019

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The issue in GetHuman-akhilkat's own words
I forgot my password so i selected forgotten password option and i was asked to choose to via email are via mobile number i started entering new password that contain letters, numbers, punctuation marks but password was not created i am getting unknown error in the process. I keep on doing this but i am not successful. I tried via mobile number and my mobile number got code of * digits, when I am entering that code, it was showing wrong code. I am hoping that u will help me in solving this problem
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Facebook

Customer service issue
Reported by GetHuman-akhilkat
Jan 13th, 2019 - 9 mons ago
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GetHuman-akhilkat started working on this issue
Jan 13th 1:11pm