I'm not able to log in to my original Facebook account. I had noticed some recent login...

GetHuman1934771's customer service issue with Facebook from January 2019

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Help with my Facebook issue
GetHuman1934771's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1934771 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1934771 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1934771 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1934771's own words
I'm not able to log in to my original Facebook account. I had noticed some recent logins from areas other than my location. I tried to update my account password a number of times but it's as if someone was hacked in to my account and was changing the password right after I did. I tried to use the forgot password link and I updated my password that way with the same results. But now I can't use the link as it states that I used it too many times and now that feature is blocked. I've had that account for years and I don't want to lose it if possible. Any help would be very much appreciated. Thank you.
GetHuman1934771 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1934771
Jan 10th, 2019 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 286281 others
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Timeline
GetHuman1934771 started working on this issue
Jan 10th 3:36am
GetHuman1934771 shared this issue with friends on Facebook
Jan 10th 3:36am