I'm not able to log in to my original Facebook account. I had noticed some recent login...
GetHuman1934771's customer service issue with Facebook from January 2019
Help with my Facebook issue
GetHuman1934771's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1934771 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1934771 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Before contacting them, items GetHuman1934771 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1934771's own words
I'm not able to log in to my original Facebook account. I had noticed some recent logins from areas other than my location. I tried to update my account password a number of times but it's as if someone was hacked in to my account and was changing the password right after I did. I tried to use the forgot password link and I updated my password that way with the same results. But now I can't use the link as it states that I used it too many times and now that feature is blocked. I've had that account for years and I don't want to lose it if possible. Any help would be very much appreciated. Thank you.
GetHuman1934771 did not yet indicate what Facebook should do to make this right.
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