I have a been sent a payment but cant receive it... Have tried contacting multiple time...

GetHuman1929138's customer service issue with Facebook from January 2019

Help with my Facebook issue
The issue in GetHuman1929138's own words
to recieve a payment, and adjust payment settings ... I have a been sent a payment but cant receive it... Have tried contacting multiple times on support page but no response, even though it has been alot longer than * working days..... It now wont let me adjust anything on my payment section.... I am losing out on a payment due to this and the person who sent the money has had it taken out of their account
I am losing out on money
Atleast for them to respond to constant contact and unblock my payment account
I have an issue with Facebook too
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Facebook

Payment
Customer service issue
Reported by GetHuman1929138
Jan 9th, 2019 - a mon ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 285319 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1929138 started working on this issue
Jan 9th 12:54pm
GetHuman1929138 indicated the issue is not fixed yet.
Jan 9th 12:56pm