My account is hacked by someone. That guys change my phone number and every e-mail so i...

GetHuman-shusidth's customer service issue with Facebook from January 2019

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GetHuman-shusidth's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-shusidth will want to follow the link below to head to their help center. We will check on GetHuman-shusidth later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-shusidth may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-shusidth's own words
My account is hacked by someone. That guys change my phone number and every e-mail so i have no way to recover my password. The only thing i have is passport and ID card that verify myself as a owner of facebook. I have created that facebook many years ago. The facebook’s name is Micky Shusidth. I am the owner, Shusidth Volyarngosol, so i want to rescue my facebook because it links a lot of my memories and game accounts.
GetHuman-shusidth did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-shusidth
Jan 9th, 2019 - a mon ago
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GetHuman-shusidth started working on this issue
Jan 9th 3:24am