I was on my Facebook last night and it tells me my session expired and it logged me out...

GetHuman1914847's customer service issue with Facebook from January 2019

1 view
 | 
282884 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman1914847's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman1914847 got the right customer help using our suggestion.
Before contacting them, items GetHuman1914847 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1914847's own words
I was on my Facebook last night and it tells me my session expired and it logged me out and it won't let me back in I put my phone number in and it pulls up * accounts * of which is mine but the emails brought up aren't the ones I used and now I can't access my account *My account has all my family pictures on it and emails from my son that was murdered in **** and texts to it's all I hold to my heart ,*I tried everything I can't access the emails it shows me their over * years old,*Please please I beg for your help
GetHuman1914847 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1914847 fixed the problem
We are waiting for GetHuman1914847 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1914847 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1914847
Jan 7th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 282884 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1914847 started working on this issue
Jan 7th 4:10pm