I need to change my Facebook page's @username so that it matches my page's name...

GetHuman-highcali's customer service issue with Facebook from January 2019

Help with my Facebook issue

The issue in GetHuman-highcali's own words

I recently made a minor change to my Facebook page's name and I need my @username to match the new name. I have followed the instructions provided by facebook help as well as instructions on several video tutorials but every time I go to the "Page Info" section as advised, there is no option to change my @username! This is terribly frustrating and I need help resolving this asap. Thank you in advance.

GetHuman-highcali did not yet indicate what Facebook should do to make this right.

I have an issue with Facebook too

How GetHuman-highcali fixed the problem

So as it turned out, Facebook has changed the location where you change your @username but has not updated there help info on it. So while they still tell you to go to the "Page Info" section of your page's "Settings", you will now have to go to the "About" section in the left panel of your home page.

Please help with my Facebook issue

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Customer service issue

Reported by GetHuman-highcali

Jan 7th, 2019 - a mon ago

I have an issue with Facebook too

Fixed

GetHuman-highcali shared how to fix

Seen by 13 customers so far

Similar issue to 282223 others

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Items needed

Email on Account

Phone number on Account

Name of Account Holder

Photo of Passport or Driver's License

Timeline

GetHuman-highcali started working on this issue

Jan 7th 2:36am