Was my acct. cloned or hacked? I received a text code to enter for my FB acct. which I...

GetHuman-sccj's customer service issue with Facebook from January 2019

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-sccj's own words
Was my acct. cloned or hacked? I received a text code to enter for my FB acct. which I am hardly on. Just went on today and a friend of mine said he received * separate "Friend" requests which he ignored. I changed my password but would like to know if someone did hack*clone my account and if Facebook or I need to do anything more to protect my information. Please look into this ASAP and let me know. I appreciate your quick response.
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Customer service issue
Reported by GetHuman-sccj
Jan 6th, 2019 - 2 mons ago
I have an issue with Facebook too
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GetHuman-sccj started working on this issue
Jan 6th 5:13pm