My Facebook was hacked yesterday (********). My business account as well that is linked...
GetHuman-adamzig's customer service issue with Facebook from January 2019
Help with my Facebook issue
First: share to improve GetHuman-adamzig's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-adamzig's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-adamzig will want to follow the link below to head to their help center. We will check on GetHuman-adamzig later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-adamzig may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-adamzig's own words
My Facebook was hacked yesterday (********). My business account as well that is linked to my personal page. They changed my password, name ( added a T to my last name) and bio. My name is Adam Zig Ziegler(t) on Facebook. Zig is my nickname. I have gone thru the Facebook hacked page and have sent my ID and Marriage license and an automated response keeps saying the information does not match my profile. Is there any other way to recover my account? Please help.
GetHuman-adamzig did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-adamzig fixed the problem
We are waiting for GetHuman-adamzig to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.