We had help setting up our Facebook business account with a company that was supposed t...

GetHuman1898684's customer service issue with Facebook from January 2019

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The issue in GetHuman1898684's own words
We had help setting up our Facebook business account with a company that was supposed to manage it for us. Our business is Titan Exteriors located. The contact on the page is *****@***.com*and the phone number listed is ***-***-**** which is my husbands number.*Some of the information needs to be updated as far as email contact and location.*We don't know what email they set the account up with and have no way of accessing the account.*Can you please let us know what the steps are to take over the account or advise us in the proper steps to move forward with it. Thanks.
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Facebook

Customer service issue
Reported by GetHuman1898684
Jan 4th, 2019 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 6 customers so far
Similar issue to 279571 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1898684 started working on this issue
Jan 4th 8:46pm