Hello it shows this when I go to log in : *Unfortunately, you won't be able to access y...

GetHuman1893760's customer service issue with Facebook from January 2019

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If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1893760's own words
Hello it shows this when I go to log in : *Unfortunately, you won't be able to access your account while we're reviewing these additional documents. We appreciate your patience, and we'll get back to you as soon as we can. *I think it may have been because of my name but I really need this Facebook back I will change it to my correct name I’ve waited years and it says the same message every time I try and log in
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Facebook

Customer service issue
Reported by GetHuman1893760
Jan 4th, 2019 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 278723 others
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Timeline
GetHuman1893760 started working on this issue
Jan 4th 5:33am