We are a government authorized trekking company in Nepal. We offer best valued adventure tour service to our customers. The varieties of trip include trekking, hiking, climbing, cultural activities, and other adventure activities.

GetHuman-babukris's customer service issue with Facebook from December 2018

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-babukris will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-babukris can let us know if they help or not.

How do I change or reset my Facebook password?How do I report someone that is impersonating me on Facebook?How do I report that something isn't working on Facebook?How do you contact Facebook if you have a problem?The admin of my Facebook business account left and did not give me the password, how do I get access to my company page?

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Before contacting them, items GetHuman-babukris may need:

Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License

The issue in GetHuman-babukris's own words

I was try get back my businuss page. ... Namaste **** greeting from Nepal ****. This is Babu Krishna Thapa from Go For Nepal Treks. I wish you many many happy new year ****** ****. Dear Facebook I have a problem in our business hacked hacker . Please we need to back our page now is hacker did disable please publish and back to us we did lots of reports but we didn’t get any response. https:**m.facebook.com*gofornepaltreks this is our Facebook business page url but the hacker changes url . Our page Id ***************. Please help me back us our business page. I hope soon you you give me back thank you so much.

This was especially Frustasting Because They want me try hard time tension.

They could make this right by facebook

last * year i did thus business. we expect in future good company.

Yes i did lot of time reports but i didn,t get any reply

I have an issue with Facebook too

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Facebook

Tour and Trekking Adventure service.

Customer service issue

Reported by GetHuman-babukris

Dec 30th, 2018 - a yr ago

I have an issue with Facebook too

Not resolved

Seen by 4 customers so far

Similar issue to 272743 others

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Timeline

GetHuman-babukris started working on this issue

Dec 30th, 2018 10:01am