this is about my instagram account, but i thought facebook could help.i'm the owner of...

GetHuman-songdedi's customer service issue with Facebook from December 2018

271972 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-songdedi's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-songdedi's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-songdedi will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-songdedi can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-songdedi may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-songdedi's own words
this is about my instagram account, but i thought facebook could help.i'm the owner of the instagram account @haniishu. i live in canada and just got off a plane in las vegas for a vacation and tried logging into my account, but it then said there was a suspicious login attempt and that i was supposed to get a code from the email, but i have no clue what the email was. this account is very important to me, so i was hoping i could get it recovered, i can send multiple things to prove this account is mine, thanks.
GetHuman-songdedi did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-songdedi fixed the problem
We are waiting for GetHuman-songdedi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-songdedi fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-songdedi
Dec 29th, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 271972 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-songdedi started working on this issue
Dec 29th, 2018 6:05pm