I want to delete my facebook account. I logged in and was asked if I wanted to first do...

GetHuman-kenturn's customer service issue with Facebook from December 2018

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The issue in GetHuman-kenturn's own words
I want to delete my facebook account. I logged in and was asked if I wanted to first download my data. I said yes and wanted only my pictures. A file was created but before I could download it, I was put into a "confirm identity" loop. I now want to abandon that and simply delete my facebook account (I don't need to download the picture file). But I cannot exit this "confirm identity" loop. How do I simply get back to the place I was in facebook (before I was asked if I wanted to download any data)?
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Customer service issue
Reported by GetHuman-kenturn
Dec 17th, 2018 - 2 mons ago
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GetHuman-kenturn started working on this issue
Dec 17th, 2018 11:19pm