The past few days I’ve had to reset my password SEVERAL times for my account Kimberly K...
GetHuman-kfinlay's customer service issue with Facebook from December 2018
Help with my Facebook issue
First: share to improve GetHuman-kfinlay's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kfinlay's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kfinlay will want to follow the link below to head to their help center. We will check on GetHuman-kfinlay later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-kfinlay may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-kfinlay's own words
The past few days I’ve had to reset my password SEVERAL times for my account Kimberly Kirby. Every time it prompted me to send a six digit code to my phone number I did so and was able to gain access into my account. Now it’s locked me out again but only giving an option to send the code via email and I can not access my old email anymore. Please help me gain access as I have a lot of memories saved on that account over the years.
GetHuman-kfinlay did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-kfinlay fixed the problem
We are waiting for GetHuman-kfinlay to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.