Hi!**Been trying to log in to my fb using a different phone*gadget and for some reason...
GetHuman-solumina's customer service issue with Facebook from December 2018
Help with my Facebook issue
First: share to improve GetHuman-solumina's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-solumina may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-solumina's own words
Hi!**Been trying to log in to my fb using a different phone*gadget and for some reason, the one i have in my file can't get me through - Bib*!****. I'm sure ive changed my email add to *****@***.com but still when i try to reset my password it says *****@***.com and i no longer have access to this account. Requesting to please help me reset my password. **I am currently log in to * phone reason why i can still view and access my account but im afraid i can no longer log in to another gadget*phone. **Thank you for all the help.
GetHuman-solumina did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-solumina fixed the problem
We are waiting for GetHuman-solumina to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.