I have no access to my account. My phone crashed and I got a new one. I have been using...

GetHuman-msbettyj's customer service issue with Facebook from December 2018

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If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-msbettyj's own words
I have no access to my account. My phone crashed and I got a new one. I have been using my phone number to log in for over a year because I deleted the email I signed up with almost ** years ago. And no longer have. It says the password was changed * months ago which I dont recall doing. It does not connect my phone number to my account only this old *** email that I dont have so I'm unable to reset my password. It doesn't recognize anyone from my friends nothing on these online forums work. If I don't get help Im reporting this issue to the news
GetHuman-msbettyj did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-msbettyj
Dec 8th, 2018 - 5 mons ago
I have an issue with Facebook too
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-msbettyj started working on this issue
Dec 8th, 2018 8:54pm
GetHuman-msbettyj indicated the issue is not fixed yet.
Dec 8th, 2018 8:55pm