Hi. My friend recently noticed that she can't login to another device because she forgo...
GetHuman-bsaadeh's customer service issue with Facebook from December 2018
Help with my Facebook issue
First: share to improve GetHuman-bsaadeh's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bsaadeh's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bsaadeh will want to follow the link below to head to their help center. We will check on GetHuman-bsaadeh later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-bsaadeh may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-bsaadeh's own words
Hi. My friend recently noticed that she can't login to another device because she forgot her password, and she can't reset with email because she forgot it as well. We tried resetting with phone number but the problem is, there is no option on it which is so weird. She has linked her facebook with her phone number so why couldn't she reset with that option? Please i need help she means a lot to me.
GetHuman-bsaadeh did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-bsaadeh fixed the problem
We are waiting for GetHuman-bsaadeh to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.