I recently changed my Facebook password as i didn't t know it and i wanted to log onto...

GetHuman1716216's customer service issue with Facebook from December 2018

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The issue in GetHuman1716216's own words
I recently changed my Facebook password as i didn't t know it and i wanted to log onto a computer that i hadn't used facebook on before. That was okay, but it logged me out on every other platform i was using* and when i went to log back on, i entered my password and it said it was sending a message to number. I first did this several days ago and I've done it several times since, but i have not received any message. I've tried the help that is on the login page but for some reason, after i provide the ID and all, the next page won't load. I would gladly appreciate any help with this, thank you.
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Customer service issue
Reported by GetHuman1716216
Dec 8th, 2018 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 246032 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman1716216 started working on this issue
Dec 8th, 2018 11:30am