I got a notification from Facebook if that I was logged in on another device and was th...
GetHuman-rysilgue's customer service issue with Facebook from December 2018
Help with my Facebook issue
First: share to improve GetHuman-rysilgue's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-rysilgue's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rysilgue will want to follow the link below to head to their help center. We will check on GetHuman-rysilgue later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-rysilgue may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-rysilgue's own words
I got a notification from Facebook if that I was logged in on another device and was that me? It was not, suggestion was to change password and Facebook waslked so I did. Well now I do not remember and going thru forgot password process. It sends a code the indicates unknown error. When request again, indicates entered too many tries before I enter and indicates to try later. I noticed another account similar to my name which I have never seen before. I would just like to get password reset. **Rhonda De La Rosa Silguero ****-***-****
GetHuman-rysilgue did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-rysilgue fixed the problem
We are waiting for GetHuman-rysilgue to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.