I received an email saying my FB login was compromised- So I went in to change the pass...

GetHuman-houdamo's customer service issue with Facebook from December 2018

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The issue in GetHuman-houdamo's own words
I received an email saying my FB login was compromised- So I went in to change the password. After that, I was supposed to confirm my account with an ID (which I can' because I never use my real identity or photos on social media) or through another computer (which I do not have access to anymore) I need to login but cannot confirm my facebook account. I have the email address I used to create the account so that should prove I am he one who created it
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Facebook

Customer service issue
Reported by GetHuman-houdamo
Dec 6th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 243882 others
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GetHuman-houdamo started working on this issue
Dec 6th, 2018 9:21pm