Hi dear , I’m helping a friend who is the owner of DH donuts ( they can’t really under...

GetHuman1704070's customer service issue with Facebook from December 2018

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Help with my Facebook issue
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GetHuman1704070's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1704070 will want to follow the link below to head to their help center. We will check on GetHuman1704070 later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1704070's own words
Hi dear , I’m helping a friend who is the owner of DH donuts ( they can’t really understand English . I’m speaking for them . Business located at **** E Aloha dr , Diamondhead , MS ***** *Business phone : ***-***-**** *Open **w *am to * pm , they just found out that someone created fault FB account ( name Donuts dh) used same adress and fault phone number and fault business timer ..etc , the owner never had FB account since they opened almost * years .. could you please block this account for good . It effected their business so bad ..their customers keep asking them .. but we couldn’t do anything , please help them * thanks you , my cell phone ********** Phil
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Facebook

Customer service issue
Reported by GetHuman1704070
Dec 6th, 2018 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 243662 others
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Timeline
GetHuman1704070 started working on this issue
Dec 6th, 2018 6:29pm