I tried to log in to my old account and forgot my password, and I no longer have the em...

GetHuman1692036's customer service issue with Facebook from December 2018

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The issue in GetHuman1692036's own words
I tried to log in to my old account and forgot my password, and I no longer have the email address that I started with as Insightbb.com changed to Twc.com but it would not let me recover my FB account with new email and code was sent to insightbb.com. SO I created a new account with FB. But I don't have my old accoung that had all my pictures and contacts. Please tell me how to get back my old account
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Facebook

Customer service issue
Reported by GetHuman1692036
Dec 5th, 2018 - a mon ago
I have an issue with Facebook too
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Seen by 3 customers so far
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GetHuman1692036 started working on this issue
Dec 5th, 2018 12:47am