My facebook account under the fake name "Ca Pa Ke" was recently disabled. When asked to...
GetHuman1690814's customer service issue with Facebook from December 2018
Help with my Facebook issue
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GetHuman1690814's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1690814 will want to follow the link below to head to their help center. We will check on GetHuman1690814 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1690814 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1690814's own words
My facebook account under the fake name "Ca Pa Ke" was recently disabled. When asked to send in my ID it says "something went wrong" and won't allow me to send it in. I really need this account back, and if you cannot allow me to log-in to the account, can you at least make it so I can view the photos from the account and save them, as the thousands of photos and hunderds of videos posted on the account mean alot to mean... PLEASE. if you can call me at *-***-***-****
GetHuman1690814 did not yet indicate what Facebook should do to make this right.
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