An unknown person is using my messenger app to scam my friends regarding the wcab scam...

GetHuman-myersylv's customer service issue with Facebook from December 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-myersylv's own words
An unknown person is using my messenger app to scam my friends regarding the wcab scam. They start by asking them how they are and once they are texting with them tell that that I have won money and saw their name on the list etc etc. I have changed my password and done the security check but it is still happening. They are using my profile including my photo . The security check did not list any activity in messages when I checked. Should my accoutre deactivated or what? Sylvia Myers.
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Customer service issue
Reported by GetHuman-myersylv
Dec 4th, 2018 - a mon ago
I have an issue with Facebook too
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GetHuman-myersylv started working on this issue
Dec 4th, 2018 10:41am