An unknown person is using my messenger app to scam my friends regarding the wcab scam...

GetHuman-myersylv's customer service issue with Facebook from December 2018

2 views
 | 
240036 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-myersylv's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-myersylv's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-myersylv will want to follow the link below to head to their help center. We will check on GetHuman-myersylv later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-myersylv may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-myersylv's own words
An unknown person is using my messenger app to scam my friends regarding the wcab scam. They start by asking them how they are and once they are texting with them tell that that I have won money and saw their name on the list etc etc. I have changed my password and done the security check but it is still happening. They are using my profile including my photo . The security check did not list any activity in messages when I checked. Should my accoutre deactivated or what? Sylvia Myers.
GetHuman-myersylv did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-myersylv fixed the problem
We are waiting for GetHuman-myersylv to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-myersylv fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-myersylv
Dec 4th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 240036 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-myersylv started working on this issue
Dec 4th, 2018 10:41am