My ex has hacked my account and is screenshot messages from my messenger and has it to...
GetHuman1684675's customer service issue with Facebook from December 2018
Help with my Facebook issue
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GetHuman1684675's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1684675 will want to follow the link below to head to their help center. We will check on GetHuman1684675 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1684675 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1684675's own words
My ex has hacked my account and is screenshot messages from my messenger and has it to where I cannot get into my account.. he is also posting nude photos of me which I cannot take down ... I need him removed from my account without loosing all the pictures of my kids if possible... However at this point I cannot take down. Any pics he's put up of me and I cannot delete my account nor report it .. please help me my account is Rebecca Fain
GetHuman1684675 did not yet indicate what Facebook should do to make this right.
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