My ex has hacked my account and is screenshot messages from my messenger and has it to...

GetHuman1684675's customer service issue with Facebook from December 2018

239604 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman1684675's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1684675's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1684675 will want to follow the link below to head to their help center. We will check on GetHuman1684675 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1684675 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1684675's own words
My ex has hacked my account and is screenshot messages from my messenger and has it to where I cannot get into my account.. he is also posting nude photos of me which I cannot take down ... I need him removed from my account without loosing all the pictures of my kids if possible... However at this point I cannot take down. Any pics he's put up of me and I cannot delete my account nor report it .. please help me my account is Rebecca Fain
GetHuman1684675 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1684675 fixed the problem
We are waiting for GetHuman1684675 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1684675 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1684675
Dec 4th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 239604 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1684675 started working on this issue
Dec 4th, 2018 1:27am