I created a new account in order to create a page for a group my friends and I are in t...

GetHuman-notogami's customer service issue with Facebook from December 2018

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The issue in GetHuman-notogami's own words
Create an account and page for a group. ... I created a new account in order to create a page for a group my friends and I are in the process of making. My account was randomly locked and it requested facial recognition to get back into my account. As this is not my personal account, I didn't post any pictures of myself. I need to get back into this account. **I want Facebook to unlock my account for me.
I have been working on the same computer consistently. There was absolutely no reason for them to assume there was a security issue.
I want my account unlocked.
I sent them a picture, but it won't work because I don't have any other pictures on the profile for them to compare.
I have an issue with Facebook too
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Customer service issue
Reported by GetHuman-notogami
Dec 4th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 239596 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-notogami started working on this issue
Dec 4th, 2018 1:14am