About * years ago a Facebook account got set up with my name and picture, but I never u...

GetHuman1684075's customer service issue with Facebook from December 2018

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Help with my Facebook issue
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GetHuman1684075's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1684075 will want to follow the link below to head to their help center. We will check on GetHuman1684075 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1684075 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1684075's own words
About * years ago a Facebook account got set up with my name and picture, but I never used it. I want it deleted. I requested it be deleted in October ****, but November *, ****, it never got deleted. I’m so tired, and angry at you for not helping me. Because before trying to delete it, I deleted my real account for a couple years, not knowing what else to do! You make it SO HARD to delete a fraudulent account, but hackers have an easy time of it creating trouble. Please help. The account I want deleted is in the name of del ada.
GetHuman1684075 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1684075
Dec 3rd, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 239515 others
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GetHuman1684075 started working on this issue
Dec 3rd, 2018 11:53pm